Privacy Policy
This privacy policy describes how Arabian Kitchens & Interiors collects, uses, and protects personal information when you visit or use our online platform and related services. We are committed to protecting your privacy and handling your personal data in a transparent manner, in compliance with applicable data protection laws, including principles aligned with the General Data Protection Regulation (GDPR) where relevant to our operations and your location.
1. Information We Collect
We may collect personal information you provide to us directly when you use our site, interact with our services, request information, or engage with us regarding our services such as kitchen design consultation, custom cabinetry manufacturing, kitchen appliance supply and installation, countertop fabrication and installation, kitchen remodeling and renovation, project management, and interior finishing.
The types of information we may collect include:
* Contact details such as your name, postal address.
* Information about your project requirements, preferences, and property details relevant to our services.
* Communications and correspondence you exchange with us.
We may also collect information automatically as you navigate through our online platform. This may include:
* Information about your device and browser.
* Usage details, such as pages viewed, time spent on pages, and search queries.
* IP address.
We may also receive information from third parties who work with us in providing our services or who provide services to us.
2. How We Use Your Information
We use the information we collect for various purposes, including:
* To provide and manage our services to you, including design consultations, project planning, manufacturing, installation, and support.
* To communicate with you regarding your inquiries, projects, and our services.
* To process transactions and manage your account.
* To improve our online platform and services based on user feedback and usage patterns.
* To send you information about our services, promotions, or news that may be of interest to you, where permitted by law and your preferences.
* To comply with legal obligations and protect our rights and interests.
We process your personal data based on different legal grounds, such as your consent, the necessity to perform a contract with you, our legitimate business interests, or compliance with a legal obligation.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
* With trusted service providers who perform services on our behalf, such as contractors, installers, IT service providers, and other partners necessary to deliver our services. These parties are obligated to protect your information.
* With professional advisors, such as lawyers, accountants, or consultants.
* In response to a legal process or request, such as a court order, subpoena, or government investigation.
* To protect our rights, property, or safety, or the rights, property, or safety of others.
* In connection with the sale, merger, or acquisition of all or a portion of our business, provided the acquiring entity agrees to protect your personal information in a manner consistent with this policy.
* With your consent or at your direction.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted over the internet.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely dispose of it.
6. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data, including:
* The right to access the personal data we hold about you.
* The right to request correction of inaccurate personal data.
* The right to request erasure of your personal data under certain conditions.
* The right to restrict the processing of your personal data under certain conditions.
* The right to object to the processing of your personal data under certain conditions.
* The right to data portability, allowing you to receive your data in a structured, commonly used format.
* The right to withdraw consent at any time where processing is based on consent.
* The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before processing your request.
7. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including the United Arab Emirates, where our company is based, and potentially other jurisdictions where our service providers operate. When transferring your data internationally, we will take steps to ensure that your data is protected in accordance with this policy and applicable data protection laws.
8. Third-Party Links
Our online platform may contain links to third-party websites or services. This privacy policy applies only to our site and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our online platform and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our online platform. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us at:
Arabian Kitchens & Interiors
1402 Omniyat Business Bay Building,
Sheikh Zayed Road, Dubai, Dubai, PO Box 12345, UAE